What Does Savvy Shopper Mean?

Everyone seem to be talking about Savvy Shopping. But what does that really mean? Savvy shopping means getting the most for your money. Sometimes that means paying full price for something that is just right for you. Other times it is searching for sales or bargains. And sometimes it means getting creative by shopping in non-traditional places such as specialty stores, and auctions.

Whatever route you choose here are some tools you'll need to organize your search:

Pen
Notepad
product comparison chart (this you make from your research)

Once you have an idea of what you are shopping for, do your research and make notes:
Research the Web Site before You Order

Do business with companies you already know. If the company is unfamiliar, do your homework before buying their products. If you decide to buy something from an unknown company, start out with an inexpensive order to learn if the company is trustworthy.

Reliable companies should advertise their physical business address and at least one phone number, either customer service or an order line. Call the phone number and ask questions to determine if the business is legitimate. Even if you call after hours, many companies have a "live" answering service, especially if they don't want to miss orders. Ask how the merchant handles returned merchandise and complaints. Find out if it offers full refunds or only store credits.

What are the shipping and handling fees, and are they reasonable? Are there choices for shipping? Learn the Merchant's Cancellation, Return and Complaint-Handling Policies

Even under the best of circumstances, shoppers sometimes need to return merchandise. Check the web site for cancellation and return policies.

Is there a restocking charge if you need to cancel or return the order?

Do you get a store credit, or will the company fully refund your charges to your credit card? If the merchant only offers store credits, find out the time restriction for using this credit.

Don't expect less customer service just because a company operates over the Internet. This is especially important if you are buying something that may need to be cleaned or serviced on occasion.

Does the merchant post a phone number and/or e-mail address for complaints?

How long has the company been in business?

Will they still be around when you need them?

Is there an easy, local way for you to get repairs or service?

Is there a warranty on the product, and who honors that guarantee?

What are the limits, and under what circumstances can you exercise your warranty rights?


Happy shopping,
4Savy Shoppers